At Fitzone, we are committed to delivering the best experience for our customers. If you are not fully satisfied with your purchase, we have a refund policy in place to give you peace of mind.
Eligibility for Refunds:
- Refunds apply to purchases made directly through Fitzone’s website or authorized sales channels.
- To qualify for a refund, you must submit your request within 3 days from the purchase date.
Refund Process:
- To request a refund, please contact our customer support team at [email protected] with your order details and the reason for your request.
- Once we receive and approve your request, we will start processing the refund.
- Refunds will be credited to your original payment method within 3 business days.
Non-Refundable Items:
Some products or services may not be eligible for a refund, including but not limited to:
- Customized software solutions
- Consulting services already provided
- Third-party products or services bought through Fitzone
Partial Refunds:
In certain cases, partial refunds may be offered for services that have been partially used or delivered. The refund amount will be decided based on the situation.
Disputed Charges:
If you believe you were charged incorrectly or without authorization, please contact our customer support team immediately for help.
Changes to Refund Policy:
Fitzone reserves the right to change or update this refund policy at any time without prior notice. Any updates will take effect as soon as they are posted on our website.
Contact Us:
If you have any questions or concerns about this refund policy, please reach out to us at [email protected].
“Unlock the flow of IT solutions with Fitzone and find a higher level of success and work quality for your company or school”
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+65 1147 6587
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